Frequently Asked Questions at HealthCare Services in Charlotte, NC
My medical facility often needs staff on short notice. Could ATC Healthcare Services provide me with staff quickly?
ATC Healthcare Services has staffing consultants on call 24 hours a day, 7 days a week to ensure that you are always able to reach someone to discuss your medical staffing needs.
My organization feels that it is too costly to hire an outside staffing company. Are there cost benefits to using ATC Healthcare Services?
ATC Healthcare Services employs cost effective strategies that generate a return on investment for our clients. The medical facilities that we staff have saved thousands of dollars every year by eliminating recruitment fees from their budget. These fees include placing advertisements and valuable time spent reviewing resumes and interviewing candidates. Further the time we devote to ensuring candidates are well-qualified, credentialed and payrolled, generates opportunities to spend your days on what you do best taking care of your patients.
Can I interview potential candidates?
Yes. For direct hires, we arrange a telephone interview followed by a personal interview between you and the prospective employee. For travel contract staff, we arrange telephone interviews. Whether travel, direct hire or temporary staff, we interview and screen each healthcare professional to determine that he or she meets our high clinical, professional and personal standards.
What quality assurance measures does ATC Healthcare follow?
ATC Healthcare Services maintains current, complete personnel files for all employees that meet state, federal, OSHA and JCAHO requirements. If you need additional information about an employee prior to or during a survey, we can provide the requested information promptly.
What insurance does ATC Healthcare maintain?
ATC Healthcare maintains the following insurance:
- Professional Liability Limits: $1,000,000 each incident $3,000,000 aggregate.
- General Liability Limits: $1,000,000 each incident $3,000,000 aggregate.
- Worker’s Compensation Insurance and Unemployment Insurance as required by the State of North Carolina.
Will someone from ATC Healthcare be available around the clock?
We’re here for you, every hour of every day (even holidays!), with no exceptions. Our staff is available in the office from 8:00 a.m. until 5:00 p.m. Monday through Friday. After hours staffing coordinators handle orders or customer service calls at other times.
Why should I work with a staffing firm?
Typically staffing firm employees earn more money than with traditional employment. There are also many other employment advantages, like being in control of your own schedule, and working as often or as infrequently as you want. You also can gain clinical experience in a variety of settings. Another nice advantage is that you can pick up per diem shifts to supplement a full time job.
Why should I work with ATC Healthcare Services rather than another staffing firm?
ATC Healthcare has over 30 years of medical staffing experience. We understand your needs and know your challenges. We pride ourselves on giving you outstanding support, helping to ensure your goals are met. From the best benefits for you and your family, to competitive pay and personalized care, we want to be the only staffing agency you’ll ever need.
Why should I work with ATC Healthcare Services rather than directly for a medical facility?
In short, the answer is flexibility. When you work with ATC Healthcare Services, you have the option to work per diem shifts, take a local contract that’s four weeks or more, or explore the country with a travel assignment. Plus, you get to choose when and where you want to work. And as an ATC Healthcare Associate, you’ll earn some of the highest pay rates in the industry and receive excellent benefits. So the question becomes, why would you want to work with anyone else?
What are the benefits I will be offered as an employee of ATC Healthcare?
ATC Healthcare offers competitive pay to all of our healthcare professionals. Compensation reflects your clinical specialty, professional experience, and opportunity location. Other benefits include:
- Medical/Dental/Vision Coverage
- Flexible Spending Accounts
- Tuition Reimbursement Program
- 401(k) Savings Plan
- Discounted Uniform Sales
While searching for healthcare jobs, keep in mind everything else ATC offers, including:
- 24/7 Personal Attention from our Staffing Consultants
- Weekly and/or Daily Pay
- Direct Deposit
- Global Visa Cash Card
- Flexible Scheduling
- Positive Work Environment and Friendly Internal Staff
- Referral Bonuses
How do I qualify for benefits?
Healthcare Associates who work a minimum of 260 hours over a three-month period are eligible to participate in health insurance benefits. Other benefits may require 30 hours or more per week for 3 to 6 consecutive months to qualify.
Can I add my spouse and/or children to my insurance?
You can add your eligible dependents to your insurance for an additional monthly premium. Just complete the enrollment paperwork and pay the monthly premium.
What kind of job training does ATC Healthcare Services provide?
The training you receive will vary based on the role you seek. ATC prides itself on encouraging ongoing education and job training of our employees. Be sure to contact one of our recruiters to discuss what job training options are available for you in the office with which you are seeking employment.
What kind of experience do I need to be an effective temporary employee?
To succeed as a temporary employee, you must have the experience, maturity and discipline to step into an unfamiliar job and setting, immediately assume a workload, and develop relationships with the other healthcare professionals in your assigned facility. In addition, ATC Healthcare Services will require that you have a specified number of years of experience in your chosen field since the company you’re assigned to is already short-staffed and supervision may be minimal.
What types of requirements exist to become a Healthcare Associate with ATC Healthcare Services?
We are proud of relationships we build with our clients and our professionals. We want to provide only the most qualified candidates, so that you can be proud to be associated with ATC Healthcare. Because of that commitment, we have a hiring process to help us meet that goal.
- Each candidate completes a comprehensive application and interview.
- Professional references are checked through their two most recent employers.
- Each individual’s license, CPR and other certifications are verified.
- Each candidate must have a minimum of one-year of experience in their specialty unless otherwise specified by the facility.
- Each candidate must provide proof of current health record and annual proof of blood borne pathogens training and immunization.
- Each candidate’s ability to complete the tasks required in the job descriptions will be evaluated by skills checklists and testing programs.
- Our candidates may be required to permit us to perform background checks and drug testing.
How long will it take to approve my application and find a nursing job with ATC Healthcare?
Not long at all. The placement process goes quickly once you provide us with your application and credentials. So, as long as you get us everything we need, you’ll be joining the ATC Healthcare team soon!
How do I find out what new healthcare job opportunities are available with ATC Healthcare?
You can easily find new healthcare job opportunities with our Job & Careers Search Feature located on our website. Simply select your preferred search criteria and you’re on your way to an exciting new position as an ATC Healthcare Associate. Your ATC team will also keep you up to date on the latest nursing jobs.
How do I become an ATC Healthcare Services employee?
Want to get started right now? Go to our Apply Online page and start right away! Want to talk to someone? Simply call 877-978-2602 or write to us via the Request Information page.
Which healthcare jobs does ATC Healthcare staff?
ATC Healthcare Services staffs a broad range of healthcare job opportunities. Registered Nurse (RN), License Practical Nurse (LPN), Certified Nurse Assistant (CNA) jobs, as well as a variety of therapy and allied health positions are available. If you want to find out if ATC has a healthcare opportunity for you, contact us today!
Does ATC Healthcare Services offer per diem shifts, local contracts and travel assignments for their employees?
We offer employees per diem, local contracts and travel contracts. Whether you need a flexible schedule to accommodate your busy life, or want the lifestyle that a travel assignment can offer, we have the job options just for you.
Where will I be working?
ATC Healthcare Services has opportunities at all kinds of healthcare facilities, including both acute and long-term care. No matter what type of facility suits you and your expertise, we have a place for you. Take a look at our latest healthcare jobs using our Jobs & Careers Search Feature.
Can I work full time?
You can work as little or as much as you want. However, once you commit to an assignment, you are requested to fulfill the terms of that assignment.
How little can I work if I work part-time?
Just check in with us once per week and we will keep you on the active list even if you are not available. We do ask that once you commit to an assignment that you fulfill the terms of that assignment.
Will I get the assignments I want?
You will be offered every assignment that matches your qualifications, and you can decide whether you want to accept the assignment.
What happens if I don't like my assignment?
You do not have to accept the assignment. We will call you back with other needs. We do ask that once you commit to an assignment that you fulfill the terms of that assignment, including staying for the duration of your shift or contract.
Do you have travel nursing assignments?
Yes! ATC Travelers, a division of ATC Healthcare Services, offers one-of-a-kind travel nursing opportunities from coast-to-coast. For more information, visit www.atchealthcare.com.
Can I pick up shifts to fit my schedule?
Yes. ATC Healthcare places nurses, physicians, and other healthcare professionals on contract, temp-to-perm, per-diem, travel, and direct hire assignments that vary in location, time, and responsibilities.
What shifts are available?
Our shifts vary depending on the facility. The majority of our shifts are 8, 10, or 12 hours.
Am I under any obligation to you after submitting an application?
No. You are under no obligation by applying. After you submit an application, a recruiter will contact you and start the placement process.
Is there a fee for me to work with ATC Healthcare?
Unlike some healthcare staffing agencies, there’s never a fee to work with ATC.
Do I have to sign a long-term contract?
No. You can choose a situation that fits you. ATC offers temp-to-perm, per diem, direct placement, and short- and long-term contracts.
Who is my employer ATC Healthcare Services or the company where I actually work?
ATC Healthcare Services will be your employer. You will not be considered an employee of any company to which you are assigned.
When and how will I be paid?
That is up to you. We offer daily and weekly options. Whether you want to get paid the same day as your shift, weekly, or any time in between, it is all up to you. Tired of waiting for your paycheck to clear or waiting in long lines at the bank? We offer a variety of payment options including paychecks, direct deposit and a global cash Visa card.
What about overtime and holiday pay?
We pay overtime if you work more than 40 hours in one week. Working on holidays usually earns overtime pay, although some facilities have limitations on holiday pay.
What will my salary be?
At ATC Healthcare, we make sure that we have some of the most competitive pay rates in the industry. Pay rates vary by the job type, facility and specialty. Your ATC team member will be able to give you more details regarding pay rates for specific assignments. Remember to check out our great benefits, too.
Where is ATC Healthcare Charlotte located?
ATC Charlotte is located at 6047 Tyvola Glen Circle Charlotte, NC 28217
Didn’t find the answer you were looking for? Please call us at 1-704-414-6669 or write to us via the Request Information page. We look forward to you becoming the newest member of the ATC Healthcare Team!